Frequently Asked Questions

Can children play the games?

Children between 9-15, parental supervision is required.

Persons over 15 years of age can play the game without any supervision.

Children under 9 can join the team, but minimum two adults are neccessary in a team.

How can I make a reservation?

Go to the booking menu and choose a challenge.

Click on the ’book now’ button and our schedule will appear with the available appointments.

Click on the chosen date and then on the chosen slot under the monthly schedule.

Choose your number of team members at the Extras.

You will see your reservation detalis on the bottom of the page.

Now go on the right and fill your contact information (first name, last name, email, phone, city).

Tick the box to the accepting of the terms and conditions (after you read it).

Click on the ’book now’ button. It will lead you to the payment, where you can pay via PayPal or Credit Card.

If your booking is successful, you will receive a confirmation email with the details of your appointment and how can you get here.

If your booking is successful, you will receive a confirmation email with the details of your appointment and how you can get here.
If you have not received it within 2 hours from your reservation, please get in touch with us!

Why are there 2-hour slots if the game takes only about one hour?

We need one hour between the games to set up the room for the next session. Please, arrive on time for the start of your slot!

Is there parking facility?

We do not have any parking places, but there are parking facilities close to us. We will inform you about them in the confirmation email.

Why 3-5 people?

Our rooms are suitable for maximum 5 people because of the number of the puzzles and the size of the room.

Two people can play our games as well, but it is easier with more people.

If 6 of you are in your company and you stick to play together in the same room, you can do it with the following conditions: you will accept that the playing time might be less than for a smaller group.

I am claustrophobic. Can I play?

If it’s better for you we can keep the door open or unlocked.

What are the opening times?

Advanced online bookings only.

The opening times is vary.

Can I play when I’m pregnant?

Yes, our rooms are totally safe even if you’re expecting.

You won’t need to use force and our rooms are not scary at all.

What clothes should I wear?

You’re free to wear any casual clothing.

You won’t need to use force, but you should be able to move.